Sunday, Hubby and I had to go get his vest from work because he was going to work at another store. Since we had to make a trip across town we decided to stop at Best Buy because we are in search of a CD Player to hook up to his antiquated stereo system. Now, I'm not putting down his stereo system I'm just saying it is older than most. Who owns a record player nowadays? Well his stereo includes one.
I don't go to Best Buy much. Hubby usually drops by sometimes to get certain things. He worked there for a short time before we met. Our experience with customer service has been less than satisfactory. I avoid it for the most part. I'll order online but otherwise, next to Lowe's and Walmart it is one of my least favorite places to go to. They're just big and I think it is so much extra walking.
Anyway, we were in the store looking for the CD player. After a few times up and down aisles I had enough and suggested to Hubby to ask someone. He said, "Nah!"
A young salesperson, who probably just graduated from high school, finally walked up to us and asked if we needed help. Hubby walked away. I told the salesperson what we were looking for. He was showing us DVD players. Hubby walked back and explained to to him more and said that is not what he wanted.
What did he do? He haphazardly pointed in a general direction and said, "Over there." He then just walked away.
I was so shocked for a minute. "Really but what's over there and mimicked his asinine pointing," to no one in particular. We had to laugh because it was ridiculous. We did walk in the general direction we were pointed to but there were just boom boxes.
Hubby said, "I told you. I never expect them to be able to help. Next time I'll listen or better yet just let him go without me.
It was so ridiculous I started giggling and kept doing my impression of the rep the rest of the day. We walked out with no purchases.
If Hubby had done that at his job he would have definitely been fired. I did email a comment about experience.
Until next time...